Involvement and Communication
There are various media that we use to communicate with the MUKA stakeholders depending on the objectives, methods, and target groups. The following channels are typical examples of communication used.
| Media | LED monitors (Administrative building, Lecture Building, Lab building) |
| Objectives | To inform news/welcome signs in the building, such as activities/projects/campaigns, expressions of congratulations/welcome signs, special event promotions, etc. |
| Methods | Publishing still images/moving images/LED screen display |
| Targets | Staff/Students |
| Responsible Person | International Relations and Corporate Communication Division
Further information can be disseminated through the online service request system at: https://ka.mahidol.ac.th/ircc/login.php |
| Media | |
| Objectives | To announce news in the form of documents or banners or information passed through the E-SARABAN system, such as meeting invitations/circulars for information or response/announcements/orders, official documents to inform units/branches formally. Officially invite participation in various activities. |
| Methods | Send to e-mail : xxx@mahidol.ac.th |
| Targets | Staff/Students |
| Responsible Person | All relevant divisions |
| Media | Vinyl board/signboard |
| Objectives | Posting announcements within and outside the campus that staff and students need to be aware of and adhere to, or for publicity purposes, such as print media: welfare/invitation signs/campaigns/scholarships/invitations to participate in activities/announcements/orders/regulations etc. |
| Methods | Posting posters, public relations messages on public relations boards, multipurpose buildings/ campus buildings/ administrative buildings/ waiting areas (dormitories)/ various locations within the Kanchanaburi campus. |
| Targets | Staff/Students/Contact Persons |
| Responsible Person | All relevant divisions |
| Media | Line Group “ข่าวรอบรั้ว MUKA” |
| Objectives | To announce urgent news, emergencies, and information that staff at the Kanchanaburi campus must be informed about, and to serve as a channel for internal communication, such as internal emergencies within the Kanchanaburi campus, such as water outage/power outage/system malfunctions/general public relations news, and congratulatory news, etc. |
| Methods | Communication via line on mobile phone device |
| Targets | Staff |
| Responsible Person | All relevant divisions |
| Media | Line Group “Dormitory” |
| Objectives | To inform news regarding dormitories, such as emergencies in the dormitories/water outage/power outage/reporting damaged equipment/rules/announcements/news related to dormitories, etc. |
| Methods | Communication via line on mobile phone device |
| Targets | Staff / Students who stay in the dormitories of the campus |
| Responsible Person | Dormitory and Development Training center Division |
| Media | Line Group “MUKA Students” |
| Objectives | To announce educational news, such as student activities, regulations, scholarships, various educational news, and inquiries regarding education |
| Methods | Communication via line on mobile phone device |
| Targets | Students |
| Responsible Person | Education Service Division |
| Media | Line Group “MUKA Students” |
| Objectives | To announce educational news, such as student activities, regulations, scholarships, various educational news, and inquiries regarding education |
| Methods | Communication via line on mobile phone device |
| Targets | Students |
| Responsible Person | Education Service Division |
| Media | Staff meeting activity ‘Meet the Vice President’ for the community to meet the administrators of the Kanchanaburi campus |
| Objectives | To announce information from the management, informing both staff and students, sharing information so that staff and students are informed together to collaborate in driving the organization forward, or to acknowledge policies/organizational progress direction/problems/challenges, and the results of campus operations, etc. |
| Methods | Meetings (Separating meetings for students and staff) |
| Targets | Staff / Students |
| Responsible Person | Administrative team, Administration and Human Resource Division |
| Media | Line Group: Executive Group / Division Heads Group / Working Groups / Academic Division Groups |
| Objectives | To communicate operational information, policies, or assignments related to each other within the organizational hierarchy system. This is a top-down communication where information flows from management to employees, as well as bottom-up communication or communication from lower levels upwards, disseminating systematically to target groups |
| Methods | Communication via line on mobile phone device |
| Targets | Depending on line groups |
| Responsible Person | Depending on line groups |
| Media | Intranet website |
| Objectives | To communicate internal information exclusively to the staff and students of Mahidol University, disseminating notifications and information for internal awareness within Mahidol University, such as announcements, regulations, information dissemination, including document management, internal news printing and distribution, room and equipment reservations, online chat rooms, web boards, contact lists and information, and other connectivity and coordination aids for internal staff and the use of various applications |
| Methods | Via the Intranet system using your identity and authorization to access the information |
| Targets | Staff |
| Responsible Person | Digital Technology Division |
| Media | MUKA Activities Calendar |
| Objectives | To communicate information about the activities planned by each unit within the Kanchanaburi campus for each month |
| Methods | Communication via Line Group and Email |
| Targets | Staff |
| Responsible Person | International Relations and Corporate Communication Division |
| Media | Social media |
| Objectives | To disseminate news and information that promotes a positive organizational image, in accordance with the university’s mission
Usually relating to Activities/ News/ Achievements/ Awards/ Honors/ Announcements/ Recruitment Notices |
| Methods | Fan page Facebook: Mahidol University Kanchanaburi Campus https://www.facebook.com/MahidolKan
Twitter: Mahidolkan https://twitter.com/MahidolKan
YouTube: MUKA Channel https://www.youtube.com/user/mukawww
Instagram: Mahidolkan https://www.instagram.com/mahidolkan/
Tiktok: Mahidolkan https://www.tiktok.com/@mahidolkan
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| Targets | Staff / Students / Public |
| Responsible Person | International Relations and Corporate Communication Division:
Information could be sent through the online service request system at https://ka.mahidol.ac.th/ircc/login.php |
| Media | MUKA website |
| Objectives | Officially disseminate information from the Kanchanaburi campus to the public
Usually relevant information related to the Kanchanaburi campus, which has been reviewed and screened, and could be referenced |
| Methods | https://ka.mahidol.ac.th/ |
| Targets | Public |
| Responsible Person | Digital Technology Division |